Mechanical CX Manager – Frankfurt
Our client is an International Building & Engineering Contractor headquartered in Ireland who are now seeking an experienced Mechanical CX Manager in Frankfurt.
The Mechanical CX Manager will be working within a digital customer experience team and bringing excellent problem solving, relationship building and strong team management skills.
Management and supervision of Mechanical Cx Package engineers. Set work scope. Monitor and manage delivery of scope. Communication of deadlines and Cx programme Milestones. Management of project Cx Programme including Milestone and deadline management. Ensure familiarisation and compliance with contract documents and procedures. Planning and management of Vendor FAT/ FWT with possible attendance if necessary. Management of CFCI and OFCI vendors CX Scope. Communication to all Mechanical Cx Stakeholders. Attend and provide input to Daily/ Weekly Cx meetings, Internally, vendor and Client. Form, update and submission of Mechanical Cx Progress and technical reports to line manager. Coordination and alignment with Project QAQC Dept to achieve common objectives. Coordination and alignment with Project AP Dept to achieve common objectives. Manage, deliver and obtain approval on relevant project Mechanical Cx documents such as Test Scripts, Compliance statements etc. Manage the receipt, review and compliance of project CX documentation to achieve the necessary CX level sign off.
Package includes highly competitive salary, accommodation, flights, living allowance, pension, annual bonus, health care, transport etc
For further information please contact Robert Bridgeman