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MITEL Senior Systems Engineer (ref RB2200)
Salary: See DescriptionLocation: Australia
Job Type: Permanent Last update: 15 Dec 2018
Description
Our Client based in Perth WA is a multi-disciplined publicly quoted company that operates across the following divisions design and build of non-process remote site infrastructure communications IT and satellite technologies electrical and power generation water and waste water systems construction and maintenance and logistics management.

The primary purpose of the MITEL Senior Systems Engineer role is to provide effective remote and on-site support across a variety of technologies and in particular MITEL systems for internal and external clients. Working as part of a small cohesive IT team this position is the sole escalation point for level 3 issues. In particular key responsibilities will include:
Ensure stability integrity and efficient operation of the client systems that supports organisational functions
Evaluate recommend install configure develop implement support and maintain operating systems and hardware and software components
Coordinate and maintain environment changes to the systems and work to ensure that the availability of the supported environment meets negotiated service level agreements.
Develop and maintain utility software diagnostic software operating system components and interfaces software tools system monitoring tools and management reporting.
Apply proven communication analytical and problem-solving skills to help identify communicate and resolve issues in order to maximise the benefit of IT systems.

Requirements
The successful candidate will demonstrate proven skills ability and experience providing effective L3 support across a variety of platforms including:
Mitel MiCollab suite of products Contact Centre
TCP/IP network connectivity and network equipment for both LAN and WAN topologies including: routers managed switches VLANs WLANs NAT firewalls
Microsoft Based Office Applications
Microsoft Exchange [2003-2013] and Microsoft Server [2003-2012 including SBS Server]
Server Hardware and related technologies
Backup methodologies and software
Internet related technologies including: DNS SSL web hosting providers
Mobile email platforms such as Microsoft ActiveSync
Virtualisation platforms including but not limited to VMware
The successful candidate will possess the following current certifications:
MiVoice Business Border Gateway and Office 250
MiCollab R6.0
MiCollab Client R6.0
Mitel Streamline
Live Business Gateway
MSA Platinum Preferred Partner Products
Mitel 3000
Mitel Pone Manager
SX-200 ICP R5.0
Xarios Phone Integrator for MiVoice Business (MCD)
MiVoice Business Reporter R7.1
MiVoice Call Accounting R7.1
MiContact Center Office R6.1
UCC Version 3 solution Wizard

Excellent package available including full sponsorship visas flights etc on either single or family status

For further information please contact Robert Bridgeman

 

 

 

 

 

 


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